Write a paper in which if you have you been involved with a company doing a redesign of business processes, discuss what went right during the redesign and what went wrong from your perspective. Additionally, provide a discussion on what could have been done better to minimize the risk of failure.

The requirements for the Paper are as follows:

Be approximately 4-5 pages in length, not including the required cover page and reference page.

Follow APA6 guidelines. Your paper should include an introduction, a body with fully developed content, and a conclusion.

Support your answers with the readings from the course and at least two scholarly journal articles to support your positions, claims, and observations, in addition to your textbook.