APA (edition "APA 6") Business and Management

Reply to Discussion

Instructions for Responses to Classmates Posts

After you have created your initial post, look over the discussion posts of your classmates and give at least three responses to different classmates (one per classmate) as outlined in the Discussion Grading Rubric.

A response posting should be a minimum of one short paragraph. Word totals for these posts should be in the 75150-word range.  The goal of your response posts is to extend discussions already taking place or pose new possibilities or ideas not previously voiced.  Your goal should be to motivate the group discussion and present a creative approach to the topic.  Do not merely agree or disagree, repeating what a classmate stated or what you have already stated.  Explain the why or how with supporting evidence and concepts from the course material.  Include in-text citations and associated reference within a reference list.

Self-Plagiarism

Self-plagiarism is the act of reusing significant, identical, or nearly identical portions of one’s own work.  You cannot re-use any portion of a paper or other graded work that was submitted to another class even if you are retaking this course.  You also will not reuse any portion of previously submitted work in this class.  A zero will be assigned to the assignment if self-plagiarized.  Faculty do not have the discretion to accept self-plagiarized work.

REPLY TO THIS POST

Happy Go Puppies,  a pet services company, has a mission statement that reads, “To provide exceptional in-home pet care.” The mission statement is clear; they want to provide exceptional care for pets.  It describes what the company needs to do now to achieve its vision.  According to Lumen Learing, the vision statement describes the future state of the company, and the mission statement describes what the company needs to do in the present to achieve that vision (Lumen Learning, Planning and Mission, n.d). Their vision statement, “We strive to provide peace of mind for pet parents by providing exceptional care for your pets,” describes their future goal. The objective is to achieve peace of mind for their clients. To obtain the vision, they need to deliver on the expectation and promise of their mission statement, providing exceptional pet care. According to Lumen Learning, a vision statement describes the value the company offers and inspires others to be a part of it (Lumen Learning, Planning and Mission, n.d).  Happy Go Puppies vision statement touts peace of mind, which intends to encourage its customers to use the service.

A strategy is a plan to organize people, processes, and resources to achieve the long term vision of an organization.  A plan includes the steps needed to execute the strategy.  According to Lumen Learning, a strategy is a comprehensive plan to achieve goals (Lumen Learning, Environments and Strategic Management, n.d).

Goals and Objectives are used to position employees’ performance to support a strategic plan.  They are the stepping stones to achieve a larger goal. In a previous job, customer satisfaction tied into the strategic plan for the company as a whole. In my department, data showed that when an IT team achieved X, it had a direct correlation to higher customer satisfaction.  Influenced by the data,  operational goals were created for each team member so they could achieve X which would contribute to the success of the company has a whole.
Rebecca

Reference

Lumen Learning. (n.d.). Principles of Management.  Planning and Mission.  Available under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.

Lumen Learning. (n.d.). Principles of Management.  Environments and Strategic Management.  Available under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.

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