Human Resource Management

Plan of Work

Plan of Work

Gloria is employed at Jones University, through Higher Learning Systems in Connecticut as a data entry specialist.  She originally worked for Higher Learning Systems in Canada; but, she transferred with her husband to the United States through his military career.  Gloria has been employed with Higher Learning Systems for 6 years.  She worked 5 years in Canada and has been in Connecticut for one year.  She was on medical leave for 6 months due to her pregnancy with her first child.  She had complications and was absent from work for 3 months before the birth of her child.

There are 12 data entry specialists at Jones University in Connecticut.  When Gloria took leave unexpectedly, the other 11 specialists had to split up her work duties.  After the birth of Glorias child, her co-workers were upset that she decided to take off 12 weeks after the birth, despite the fact she was out 12 weeks before the delivery.  When Gloria returned to work, she took frequent breaks, more than the policy allowed, to pump and securely store breast milk for her infant.  Since these breaks interfered with her workload, the 11 employees were required to carry a percent of Glorias workload until she decided to stop pumping and storing breast milk at work.  Employees were extremely frustrated at Gloria and felt as though the university was giving her special treatment. 

Gloria felt the frustration immediately when returning to work, despite the fact that the university had indicated that it supported mothers on parental leave and mothers who needed extra time to pump breast milk after maternity leave.  She felt disrespected by her co-workers due to her cultural beliefs about the importance of breast feeding.  The discomfort she felt affected her work, and she began to fall further behind in her daily responsibilities.  Soon, she dreaded going to work, cried often, and felt unappreciated by her supervisor.  She also felt her supervisor did not approve of her decision to take 12 weeks off after her infant was born and she didnt approve of her frequent breaks.  Gloria often overheard other employees making jokes about her.  Gloria has worked for the company for 6 years and does not want to quit.  She decides to visit Human Resources for assistance.  Human Resources works with Gloria and her supervisor to create a plan of work to assist with the areas of concern. 

For this assignment, there are three main parts: first summarize the scenario, second outline Human Resources response to Gloria, and third prepare a plan of work for Gloria and her supervisor.  The plan of work is prepared by Human Resources, so it should include goals for Gloria, the supervisor, and/or the department.  Include a timeline with the goals.  Ensure the goals are measurable and attainable. 

Length: 5-7 pages, not including title and reference pages

References: Include a minimum of five scholarly resources.

Your paper should demonstrate thoughtful consideration of the ideas and concepts presented in the course by providing new thoughts and insights relating directly to this topic. 

Your response should reflect graduate-level writing and APA standards. Be sure to adhere to Northcentral University’s Academic Integrity Policy.

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