1.      List and explain the external product development strategies in an industry of your choosing.

2.      Using the textbook and 1 additional source, explain: What is the role of heuristics in solving layout problems?  Then, provide an example to support your position.

3.      What are the techniques used by industrial organizations to select locations? How do those techniques differ from the techniques used to select service facility locations?

4.      What techniques can an operations manager pursue for environmentally friendly design? Explain 3 techniques presented in the book, and then for each, its application in an industry of your choice

5.      What is the objective of process design? Pick and organization, and provide an example of how it can be applied.