APA (edition "APA 6") Business and Management

Job Characteristics

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Scenario 3: Job Characteristics

According to Jones, G. R. (2020) J. R. Hackman and G. R. Oldhams job characteristics model explains how managers can make jobs more interesting and motivating. According to Hackman and Oldham, every job has five characteristics that determine how motivating the job is. The five Characteristics are Skill variety, Task identity, Task significance, Autonomy, and Feedback.

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Discussion:

Using the job characteristics model as a guide, discuss how a manager can enrich or enlarge subordinates jobs.
How might a salespersons job or an administrative assistants job be enlarged or enriched to make it more motivating?