Business and Management MLA

Delta Airlines

Please be sure that your answers are justified by solid consideration of the case material. Please do not wander outside of the material, nor assume facts not included. Outlining your answers on a single sheet of paper is perfectly acceptable. Brevity, as always, is encouraged, but not at the expense of thoroughness. I am available by email if you find yourself stuck on any of these issues. As usual in case discussions, there are no right answers or wrong ones. What matters here is YOUR answer, and the consequences wed face if that answer became a decision. 

Number each question and use easy words