Phase 4
Germ-be-Gone
a new product that must be deigned from scratch
Service Delivery Plan
Outlines the method by which your service will be delivered to clients or customers
It is a statement of what resources are needed in terms of both personnel and other assets to be delivered.
Outlines the critical points in the clinical service delivery process
A. What to Include
} Service delivery methodology: what methods will your organization use to deliver services-this can be an outline
} Flow Chart of delivery service, delivery sequence, and timing requirements
B. Human Resources
1. Organizational Structure/staffing Plan
Clinical (full time vs. part time)
Non-clinical (full time vs. part times
2. Compensation
Rate
Benefits
Job descriptions-brief
Roles and responsibilities-brief description