APA Business and Management

Vetta Project 2

Vetta Spa will be opening just outside of Barrie, Ontario in late 2020.  https://vettaspa.com/
As described on the website, Vetta is nestled within tress to aid in relaxation with access to walking and snow shoeing trails, Vetta spa is a world class wellness retreat.  Our facilities will include a reception area with large change rooms and a massage vista, multiple saunas, steam rooms, pools of various sizes and temperatures, indoor and outdoor relaxation areas, a restaurant and onsite corporate meeting facility and chalet.
The Founder and President of Vetta is Eric Harkonen who has assembled a world-class group of operators to run the facility.  Leading the Food and Beverage team will be Anahita Belanger, who is also an organic farmer and investor in the project.
Belanger is looking to you to provide a guide to creating a world class food and beverage service experience.  As the property is yet to be completed, your work will be high level in nature.  You need to provide ideas on establishing a positive and inspiring service culture, provide guidance on setting up and creating a premium service delivery system among other things.

Please write a 10 pages essay based on what I wrote on Project 2 Context 4190. There is no specific requirements, just remember you are presenting this report to Anahita and Erik, not me, so write it as if you were a hired consultant for them.