Case Study 2 – ETHICAL DILEMMA: INTERNATIONAL GAS SERVICES (p. 80)

Students need to demonstrate the ability to apply a thorough understanding of the nature of conflict, conflict management, and negotiation strategies to a fictional case.

Each paper will be a narrative at least three pages in length, adhere to APA style (1″ margins, Times New Roman 12 point font, and include correctly formatted Title and References pages.

In addition, at least two academic sources (i.e., academic textbooks, peer-reviewed journal articles) beyond the class textbook will be required for each paper. No website citations will be allowed.

Effectively applied the concepts from the class textbooks to the hypothetical scenario between fictional employees.

Include in your narrative response answers to the following questions:

1. What distributive tactics were used by Donna and Mike?

2. Was the use of distributive tactics appropriate in this situation? Explain.

3. What might Donna have done to keep from threatening IGS to publicize the situation?

4. Should Donna write the letter to the editor to warn others or does she have an obligation to remain silent since they gave her a refund?

5. Consider the Christian worldview approach to this situation. Provide a Biblical scripture that would reinforce or support a preferred behavior to resolving this situation ethically, and describe how it might be applied in this case.

DO NOT INCLUDE THE QUESTIONS IN THE PAPER, SIMPLY LABEL THE ANSWERS 1,2,3,4,5. USE THE BOOK ATTACHED TO COMPLETE THIS ASSIGNMENT AND TWO ADDITIONAL ACADEMIC SOURCES. NO WEBSITE CITATION ALLOWED.

DeMarr. Negotiations & Dispute Resolution,  2nd Edition. Chicago Business Press, 2018-02-01. VitalBook file.