Question 1 of 20
The information systems projects of both the U.S. Navy and FedEx were __________ in nature.
A. tactical
B. strategic
C. operational
D. large-scale
Question 2 of 20
A global information systems strategy is characterized by __________ systems.
A. centralized
B. decentralized
C. distributed
D. homogeneous
Question 3 of 20
The business competency area for IS professionals:
A. is more strategic than technical.
B. sets them apart from others who have only technical skills.
C. is the easiest to outsource.
D. None of the above
Question 4 of 20
Information systems are combinations of __________ that people build and use to collect, create, and distribute useful data, typically in organizational settings.
A. hardware
B. software
C. telecommunications networks
D. All of the above
Question 5 of 20
Which type of information system enables customers to buy goods and services from a firm’s Web site?
A. Customer Relation Management System
B. Electronic Commerce System
C. Office Automation System
D. Transaction Processing System
Question 6 of 20
Which of the following is considered to be one of the more traditional categories that are used to describe information systems?
A. Transaction processing systems
B. Management information systems
C. Decision support systems
D. All of the above
Question 7 of 20
Which of the following is NOT true about knowledge?
A. Knowledge is accumulated wisdom.
B. Knowledge is needed to understand relationships between different pieces of information.
C. Knowledge is used to organize or manipulate data.
D. All of the above are true.
Question 8 of 20
Knowledge is a body of governing procedures. Which of the following American outsourcing destination countries has the highest English proficiency?
A. Argentina
B. Brazil
C. Costa Rica
D. Mexico
Question 9 of 20
Which of the flowing is NOT a product marketed by Apple?
A. iPod
B. iTunes
C. iDrive
D. Newton
Question 10 of 20
Which executive-level person is responsible for overseeing and managing the organization’s information systems?
A. Chief Knowledge Officer
B. Chief Technology Officer
C. Chief Information Officer
D. Chief Operations Officer
Question 11 of 20
Which IS manager is responsible for coordinating and managing the entire voice and data network?
A. Operations manager
B. Database administrator
C. Telecommunications manager
D. Network manager
Question 12 of 20
Which of the following events interrupted Globalization 2.0?
A. The Great Depression
B. World War I
C. World War II
D. All of the above
Question 13 of 20
__________ is a cultural characteristic related to the risk-taking nature of a culture.
A. Risk aversion
B. Uncertainty avoidance
C. Fear of future consequences
D. Risk seeking
Question 14 of 20
The first mainstream Web browser was called:
A. Netscape.
B. Opera.
C. Firefox.
D. Internet Explorer.
Question 15 of 20
Which of the following is a weakness of the multidomestic business strategy?
A. Differing product offerings limit economies of scale
B. Inability to react to local market conditions
C. Difficult to manage
D. Personnel overhead
Question 16 of 20
__________ enables you to apply concepts from one domain to a new situation or problem.
A. Information
B. Wisdom
C. Data
D. Knowledge
Question 17 of 20
De facto standards contributing to Globalization 3.0 include all of the following EXCEPT:
A. Microsoft Word.
B. Adobe Acrobat.
C. PayPal.
D. eBay.
Question 18 of 20
Which of the following is NOT considered a geoeconomic challenge of operating in a digital world?
A. Demographic
B. Expertise
C. Time zone differences
D. Internet access
Question 19 of 20
A __________ information systems strategy is characterized by local databases.
A. global
B. transnational
C. multinational
D. hybrid
Question 20 of 20
The EU data protection directive limits:
A. Internet freedom.
B. personal rights to access data.
C. transborder data flows.
D. electronic commerce.
